Terms That Govern Your Account

These terms apply the moment you open an account or make a deposit through bKash, Nagad, or Rocket. They set out what you can expect from us and what we expect from you. Eligibility is not universal — whether you can access 4999but depends on the

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   laws of your location and the regions we are authorised to serve at any given time. We do not make eligibility decisions on your behalf; that responsibility sits with you. When you fund your account using a local wallet, the transaction is subject to both our

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   internal processing rules and the terms of the payment provider you use. We record wallet activity against your account for verification and dispute purposes. If a payment is flagged or reversed by your wallet provider, we will hold the relevant balance pending resolution — you will

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   be notified through the contact method on your account. We update these terms when our operating conditions change. The version published on this page is the current one. Continuing to use the platform after a published update means you accept the revised terms. If you disagree

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   with a change, the correct step is to close your account before the update takes effect, not to continue using the service and dispute the terms later. For anything that is unclear, our support team is reachable through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.